The Art of Candle Care
A beautiful candle is a ritual of comfort. To ensure your Mallow & Moo favourites fill your sanctuary with the perfect throw and a safe, steady flame, we've crafted this guide to ensure you enjoy your candle until the last burn.

Caring for Your Collection
The First Melt
Allow the wax to melt into a pool reaching the jar's edge during the first light. This creates a memory ring that prevents tunneling and ensures a perfect, fragrant burn.
Precise Wick Care
Keep your wick trimmed to 1/4 inch before every lighting, using a wick trimmer. A properly trimmed wick ensures a clean, steady flame and prevents soot from marring your elegant matte jars.

Optimal Burn Time
Avoid burning for more than 4 hours. This preservation technique protects the delicate artisanal oils and maintains the pure profile of the candle.
Safe Preservation
Protect your favourite scents by storing jars in a cool, dry place. Extinguish with a snuffer to maintain the integrity of our high-quality wax blends.
Ensure you light your candle away from drafts, pets and children, in a well ventilated room.
Keep an eye on a burning candle at all times, especially when the wax is low.
The Ritual Foundations

Allow the wax to melt completely to the edges on every light. This prevents tunneling and ensures the full release of our creamy fragrance bouquet across the room.
The Perfect Burn

The Artisan Trim
Trim your wick to 1/4 inch before every lighting. A properly trimmed wick ensures a steady flame, protecting the Moonlit Milk finish of your boutique glass jars.

The Safety Ritual
Place jars on heat-resistant surfaces away from drafts. Extinguish carefully to protect the integrity of the fragrance.
The Candle Care FAQ
Is it safe to leave a candle unattended?
Never leave a burning candle unattended. Always keep it within sight and far from drafts, pets, or children to ensure a safe, aromatic sanctuary.
How long should I burn my candle for?
We recommend burning for 2-3 hours at a time. Never exceed 4 hours to prevent the jar from overheating and to preserve the artisanal oils.
What should I do with the jar when empty?
Once 1/2 inch of wax remains, clean your jar with warm soapy water. They are perfect for repurposing as storage or decor.
Why is my candle smoking or sooting?
Black smoke or mushrooming wicks suggest the flame is working too hard or the wick is too long. Extinguish the candle, let it cool, and trim the wick to exactly 1/4 inch. This ensures a clean, steady flame that won't overheat our signature jars.
Why is my candle tunneling?
If your candle is burning down the center, it’s usually because the first burn was too short. To fix, simply allow the wax to melt completely to the edges on your next light. For deep tunnels, a brief 'foil wrap' can help distribute heat evenly.
